Contacted Soleus Air twice after dehumidifier quit working after only 11 months, then they ignored me and would not fix or replace defective dehumidifier. This company should not be allowed to do business in USA. E-mailed them the first time to notify them product quit...Read more
I bought a Soleus Air model GM-DEH-30M-1 in 2014 from Menard's to dehumidify a room in the lower level of my house. I just realized that it was not working. The freon or whatever they use now days must be gone as it wasn't removing any moisture even tough the fan was...Read more
Soleusair has horrible customer support
I will never again purchase a Soleusair product. I have an air conditioner which I bought less than 3 years ago. I had a really strange thing happen in which the filter door melted ( not a fire). When I tried to replace the filter door, I had a very difficult time...Read more
I didn't like
- Customer service and company practices
I have purchased 3 of the 45 pint units in 5 years. They only last 2 seasons and to legally dispose of the unit costs between $30 and $40. This year I bought a new one from Menards. It ran non-stop for 3 weeks and never put out more than 8 pints in 24 hours and the...Read more
Do you have something to say about Soleusair? What happened? What can we help you with?