Contact Soleusair Customer Service
Soleusair Phone Numbers and Emails
Toll-Free Number:
-
(888) 876-5387
Soleusair Emails:
How to Contact Soleusair Customer Service?
Most Popular Number:
| Total calls: 566 | Issues resolved: 11 | Last call: Oct 21, 2024 |
Soleusair Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Soleusair Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Soleusair is 8888765387.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Soleusair may ask you for the following information to identify you as a customer: email, phone number or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Soleusair Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Soleusair is 8888765387.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Soleusair may ask you for the following information to identify you as a customer: email, phone number or first and last name.
People call Soleusair mainly because of product/ service, request for information and return/ replace.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Soleusair is contact@soleusairwest.com. 75% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Soleusair Website:
Soleusair Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:30 A.M. - 5:00 P.M. (PST)
Other Location:
SoleusAir West
9645 Telstar Ave
El Monte CA 91731
Soleusair Customer Service Reviews
I have made four attempts so far to contact for product help. No replies.
The provided phone number is not good.
I tried four different email addresses but received no replies. You cannot buy anything these days that has good customer support.
Although they responded quickly, their response was incorrect. The person responding should have researched the product a bit more.
How Good is Soleusair's Customer Service?
Summary of Soleusair Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Soleusair?
Product/ Service Question:
- “Dehumidifier not working”
- “Error code F3”
- “Buttons on control panel not working”
Request for Information Question:
- “Technical support”
- “Need technical assistance with dehumidifier”
- “Looking for main control board part for KFCHP5-18-OD”
Return/ Replace Question:
- “Need replacement mounting block”
- “Replacement parts”
- “Air Conditioner part replacement”
Staff Question:
- “Customer service”
- “Any soleusair services in Kansas City??”
- “Find a service center model WS3-08EW-201 zip 92405”
Shipping and Delivery Question:
- “Information about size and heat/air and drain plug”
- “Missing part”
- “Did not get the product”
Account Question:
- “E2 code”
- “E5 errror code”
- “Air conditioner code h8”
Activation/ Cancellation Question:
- “Cancel order”
- “Activate heat strip”
- “Cancel an order just placed”
Website/ Application Question:
- “Can't re-install my filters”
- “Installation setup supplies”
- “Installation issue”
Refund Question:
- “Refund”
Other Question:
- “Mounting block”
- “Find where to get my soleus air dehumidifier fixed”
- “Recall”
Compare Soleusair Customer Service To
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