Corning, New York
0 comments
100% full Not resolved
1.0
Details
Customer service
Website

I will never again purchase a Soleusair product.I have an air conditioner which I bought less than 3 years ago.

I had a really strange thing happen in which the filter door melted ( not a fire). When I tried to replace the filter door, I had a very difficult time contacting the company.

When on the 4th attempt, I finally got through, I found out the model has been discontinued and they no longer have parts for it.

The air conditioner is only three years old and they no longer have parts!Don't buy any products made by this company.

Reason of review: Poor customer service.

Monetary Loss: $350.

Preferred solution: Price reduction.

I didn't like: Customer service and company practices.

Had an Experience with Soleusair?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like